Description and Requirements
The Retail Training Manager oversees the training and development initiatives for Retail Training Specialists within a designated region or territory. This role involves leading a team of trainers, coordinating training programs, and ensuring consistency in merchandising standards, product knowledge, and brand representation across various locations. The Retail Training Manager collaborates with Regional Managers, District Managers, and corporate training teams to drive performance improvement and enhance the effectiveness of training initiatives.
What’s in it for you?
- A competitive salary with a full benefits package.
- Be a part of a collaborative and culture-oriented team.
What will you do?
- Manage a team of field merchandiser trainers, providing leadership, guidance, and support to ensure alignment with organizational goals.
- Develop and implement training strategies, policies, and procedures to enhance the effectiveness and efficiency of training delivery.
- Coordinate training schedules, resources, and logistics across multiple locations to ensure the timely execution of training programs.
- Collaborate with regional and district managers to assess training needs, identify performance gaps, and prioritize skill development areas.
- Conduct regular performance evaluations, coaching sessions, and professional development discussions with trainer team members.
- Monitor and evaluate the quality and effectiveness of training programs through performance metrics, feedback, and observations.
- Identify opportunities for process improvement and innovation in training delivery methods, content development, and technology utilization.
- Serve as a liaison between field merchandiser trainers, corporate training teams, and other stakeholders to facilitate communication and collaboration.
- Assist in coordinating the coverage of open territories by the Field Training Specialists.
How will you succeed?
- Stay updated on industry trends, best practices, and regulatory requirements related to retail merchandising and employee development.
- Ensure compliance with company policies, procedures, and regulatory standards in all training activities and interactions.
- Demonstrate strong interpersonal, organizational, decision-making, and leadership skills.
- Be a self-starter, quick learner, detail-oriented, flexible, and agile in adapting to various tasks and situations.
- Able to effectively communicate with others.
Experience and Qualifications
- High school diploma/GED required; associate degree is preferred.
- Minimum of 1-3 years of retail and supervisor experience.
- Some college education with prior management/supervisory experience, preferably with a minimum of years in the industry, particularly in sales, retail, customer service, or similar fields.
- Ability to work effectively with web-based applications and Microsoft Office.
- Must have a valid driver's license, dependable transportation, and willingness to drive for extended periods.
Work Environment and Physical Requirements
- Must be able to sit for long periods and operate necessary equipment.
- Operate necessary equipment, including computers, calculators, smartphones, and tools like hammers, screwdrivers, drills, case cutters, hand trucks, and pallet jacks, and be able to climb and stand on a step stool or ladder.
- Be willing and able to work in cold environments conditions and lift up to 40 pounds.
So, are you Premium’s next Retail Training Manager?
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