Description and Requirements
The Sr. Regional Sales Manager will be accountable for implementing the territory commercial plan for the assigned geographical area, focusing on branded retail points of sales, indirect (B2B-B2C) channels (Key accounts, independent trade), and brand-building touchpoints to ensure product performance and deliver the best consumer experience. Consistently voted one of the best places to work, Mosaic North America (an Acosta Group agency) allows you to work with the world's most beloved brands you know and use every day.
What will you do?
- Serve as the deployment and execution owner for the respective geography, ensuring high levels of staffing and performance.
- Manage stakeholder relationships across all organizational levels.
- Deliver and exceed business and operational expectations, prioritizing consumer satisfaction.
- Lead consumer experiences, ensuring expectations are met and exceeded.
- Ensure full execution of consumer-related journeys, including training teams and clarifying expectations
- Collect, track, and provide consumer insights for continuous improvement.
- Maximize sales channels (B2B and B2C) while maintaining effective relationships.
- Execute sales offers and merchandising in branded touchpoints.
- Drive B2C digitalization across channels for improved consumer experience.
- Be accountable for delivering the people platform in the geography.
- Lead and develop a team, focusing on building and maintaining trusting relationships.
- Ensure a high-quality, engaged, and skilled frontline leveraging all people management levers.
- Ensure operational excellence is applied to all processes.
- Lead and be accountable for day-to-day operational processes within touchpoints.
- Work alongside brand stakeholders to maintain healthy distribution levels and coordinate trade initiatives.
- Ensure touchpoints follow all designated operational processes, ensuring development, training, and execution meet expected standards.
How will you succeed?
- Be client and customer-focused, understanding and anticipating needs and expectations.
- Demonstrate outstanding organizational, time-management, attention to detail, and prioritization skills.
- Possess superior interpersonal and communication skills.
- Exhibit excellent judgment, effective problem-resolution skills, and the ability to balance multiple demands.
- Be proficient in working in a digital work environment.
- Demonstrate critical thinking to evaluate, assess, and make recommendations.
- Be knowledgeable in business development, client acquisition, sales, and customer service strategies.
- Lead and inspire a team of sales professionals.
- Develop and implement strategic sales plans.
- Identify new business opportunities and innovative approaches.
- Manage multiple tasks and projects simultaneously.
- Spend 60%-80% of your time in the field, coaching, mentoring, and exploring new opportunities.
- Demonstrate a strong executive presence and strategic decision-making abilities.
Experience and Qualifications
- Bachelor's degree or equivalent work experience.
- 5+years of multi-channel consumer engagement, sales, or marketing experience.
- 3 years of experience managing teams within a sales or retail capacity.