Description and Requirements
Field Account Representative (FAR)
Affirm x Premium Retail Services
If you have a passion for driving results in retail environments and enjoy working with innovative financial technology, this role offers a unique opportunity to make a direct impact. FARs represent Affirm in-store, working closely with retail associates and leadership to increase adoption, confidence, and performance.
What’s in it for you?
· Work with a leading financial technology (fintech) brand in a high-visibility pilot program
· Operate outside of a traditional corporate setting
· Build meaningful relationships with retail leadership and associates
· Competitive hourly compensation with program-related benefits
· Opportunity to influence long-term program expansion
What will you do?
· Represent Affirm across assigned retail locations to drive usage and conversion
· Visit stores on a structured cadence, averaging 4–6 visits per day, 5 days per week
· Deliver in-store training, product training, and sales coaching to retail associates
· Increase associate confidence through structured talk tracks and scenario-based coaching
· Ensure merchandising compliance and proper placement of Affirm materials
· Capture field insights, associate feedback, and customer sentiment
· Identify performance gaps and recommend corrective actions
· Build strong relationships with store leadership to support sustained adoption
· Complete weekly reporting, visit recaps, and performance documentation
· Participate in weekly check-ins and monthly business reviews with program leadership
How will you succeed?
· Confidently communicating Affirm’s value proposition in simple, practical terms
· Building trust and credibility with store teams
· Proactively identifying opportunities to improve conversion and engagement
· Consistently executing against visit, training, and reporting expectations
· Adapting messaging based on store performance and associate needs
· Maintaining a disciplined, self-managed field routine
Experience and Qualifications
· 1–3 years of experience in retail sales, field execution, or account management
· Experience training, coaching, or influencing retail associates preferred
· Strong communication and presentation skills in one-on-one and small group settings
· Comfortable working independently in a field-based role
· Strong organizational, time management, and accountability skills
· Proficiency using mobile devices, tablets, and reporting tools
· Willingness to travel extensively within the assigned market and occasionally out of the market
· Experience with fintech, credit, or alternative payment solutions is a plus
This role supports a 5-month pilot program with a goal to expand and make an ongoing full-time role. This program is designed to validate scalability and performance, with clearly defined KPIs tied to adoption, conversion, training completion, and merchandising compliance.